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Webinar: Steering Employee Development and Culture for Small Transit Agencies
August 20 @ 2:00 pm - 3:30 pm EDT
Small transit agencies operate with limited staff and budgets. This presents challenges to those systems such as: identifying and mitigating root causes of problem behaviors; identifying and tapping into hidden strengths; and steering employees toward a desirable agency culture. Participants will be led through a toolbox of resources that can be used to address these and other challenges.
Topics will include:
- Fun ways to monitor performance;
- Alternate behavioral correction techniques;
- Removing blinders;
- Embracing differences; and
- Using visual queues
This course will be presented by Kelly Walker, Transportation Director at Craven Area Rural Transit Systems (CARTS)